Terms of Purchase and Use
Last updated: 3 October 2026
These Terms of Purchase and Use govern purchases made through zenons.io and the use of digital products, services and other content purchased from MB “Iššūkis tau”.
By placing an order through zenons.io, you confirm that you have read and understood these Terms and agree to be bound by them.
1. Seller
The seller and operator of zenons.io is:
MB “Iššūkis tau”
Company code: 306420380
Registered office: Perkūnkiemio St. 19, LT-12120 Vilnius, Lithuania
Telephone: +370 679 85900
Email: hello@zenons.io
2. Products and Services
zenons.io may offer digital products and services, including but not limited to:
PDF guides and e-books;
templates and worksheets;
spreadsheets and calculators;
downloadable files;
educational and informational materials;
other digital products or services described on the website.
The main characteristics, content, format, price and, where relevant, technical requirements of each product are provided on the relevant product page.
Please review the product description before placing an order.
3. Digital Product Compatibility
Digital products may require compatible software, hardware or applications to open or use them.
For example, PDF files normally require a PDF-compatible application, while spreadsheets or other file formats may require appropriate software.
The customer is responsible for ensuring that their device and software are compatible with the format specified in the product description.
Where specific technical requirements or limitations apply, they will be stated on the relevant product page.
4. Prices
Product prices are displayed on zenons.io before an order is placed.
The final amount payable will be shown during checkout before the customer confirms the order.
Where applicable, taxes and other mandatory charges are included or clearly indicated in accordance with applicable law.
No additional payment will be charged without the customer's express agreement.
5. Placing an Order
To purchase a product, the customer selects the relevant product, provides the information required to complete the order and makes payment using one of the available payment methods.
Before completing the order, the customer is responsible for checking that the information provided is correct.
An order becomes binding when the customer completes the checkout process and the order is accepted by zenons.io.
An order confirmation may be sent to the email address provided by the customer.
6. Payment
Payments are processed using payment methods made available during checkout.
Payment processing may be carried out by third-party payment service providers.
MB “Iššūkis tau” does not necessarily receive or store the customer's complete payment card details. Such information may be processed directly by the relevant payment provider in accordance with its own terms and privacy policy.
An order may be cancelled or suspended if payment is unsuccessful, rejected or reversed.
7. Delivery of Digital Products
Unless otherwise stated on the product page, digital products are supplied electronically.
They may be delivered by:
email;
a download link;
access through the website;
another electronic method stated during the purchase process.
The customer is responsible for providing a correct and accessible email address.
If a digital product is not received within the stated delivery period, the customer should contact hello@zenons.io.
8. Pre-orders
Some products may be offered for sale before they are fully completed or available for delivery.
Such products will be clearly identified as pre-orders.
The product page will provide the expected delivery date or delivery period where possible.
By purchasing a pre-order product, the customer acknowledges that the product will not be supplied immediately.
If the expected delivery date changes materially, customers will be informed where reasonably possible.
If MB “Iššūkis tau” is unable to supply a pre-ordered product, the customer will be entitled to a refund of the amount paid for that product.
9. Right of Withdrawal
Consumers purchasing online generally have the right to withdraw from a distance contract within 14 days, subject to exceptions provided by applicable law.
For digital content that is not supplied on a tangible medium, the right of withdrawal may be lost once supply of the digital content has begun, but only where the consumer:
has given prior express consent for supply to begin during the withdrawal period;
has acknowledged that, by doing so, they will lose their right of withdrawal; and
has received the required confirmation of the agreement.
Where these legal requirements have not been satisfied, the consumer's statutory withdrawal rights remain unaffected.
Further details are provided in our Refund Policy.
10. Defective or Non-Conforming Digital Content
Digital products must conform to the description and requirements provided at the time of purchase and to applicable consumer protection law.
If purchased digital content is defective, inaccessible, materially different from its description or otherwise does not conform to the contract, please contact hello@zenons.io.
Depending on the circumstances and applicable law, the customer may be entitled to have the digital content brought into conformity, receive a proportionate price reduction or terminate the contract and receive a refund.
Nothing in these Terms limits mandatory consumer rights provided by law.
11. Licence to Use Digital Products
Unless expressly stated otherwise, purchasing a digital product gives the customer a limited, non-exclusive, non-transferable licence to use the product for personal use.
Ownership of the intellectual property itself is not transferred to the customer.
The customer may download, store and use the product for its intended purpose.
12. Prohibited Use
Unless expressly permitted in writing by MB “Iššūkis tau”, customers may not:
resell or redistribute digital products;
upload purchased files to public websites or file-sharing services;
share purchased files with third parties;
reproduce products for commercial redistribution;
remove copyright, ownership or attribution notices;
claim the content as their own;
create copies primarily for resale or redistribution.
Digital products may not be used for unlawful purposes or in a way that infringes the rights of MB “Iššūkis tau” or third parties.
13. Intellectual Property
Unless otherwise stated, the text, designs, guides, worksheets, templates, graphics and other original content made available through zenons.io are protected by applicable intellectual property laws.
All rights not expressly granted to the customer remain reserved by MB “Iššūkis tau” or the relevant rights holder.
Third-party names, trademarks, software and content remain the property of their respective owners.
14. Informational Nature of Content
Unless explicitly stated otherwise, digital products and materials provided through zenons.io are intended for informational, educational or practical purposes.
They do not constitute personalised legal, medical, financial or other regulated professional advice.
Customers remain responsible for evaluating whether the information or tools are appropriate for their individual circumstances.
15. Customer Responsibility
The customer is responsible for:
providing accurate information when placing an order;
maintaining access to the email address used for the purchase;
downloading and storing purchased files where appropriate;
ensuring device and software compatibility;
using products in accordance with these Terms and applicable law.
16. Third-Party Services
zenons.io may rely on third-party providers for website hosting, payment processing, e-commerce functionality and other technical services.
Availability of some website functions may therefore depend on third-party systems.
Where a customer uses a third-party service, the terms and privacy policies of that provider may also apply.
17. Liability
MB “Iššūkis tau” is responsible for its obligations under applicable law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, including mandatory consumer rights.
To the extent permitted by law, MB “Iššūkis tau” is not responsible for losses caused solely by circumstances outside its reasonable control, incompatible customer equipment or software, or misuse of a product contrary to the instructions or these Terms.
18. Complaints
If you have a problem with an order or product, please contact:
Please provide sufficient information to identify the order and explain the issue.
Consumer complaints will be reviewed free of charge and a reasoned written response will be provided within the period required by applicable law.
If a consumer and MB “Iššūkis tau” cannot resolve the dispute directly, the consumer may have the right to seek out-of-court dispute resolution through the competent consumer protection authority.
In Lithuania:
State Consumer Rights Protection Authority
(Valstybinė vartotojų teisių apsaugos tarnyba – VVTAT)
Website: vvtat.lrv.lt
19. Applicable Law
These Terms are governed by the laws of the Republic of Lithuania.
However, if you are a consumer residing in another country, nothing in these Terms deprives you of mandatory consumer protection rights granted by the law applicable to you.
20. Relationship with Other Policies
These Terms should be read together with the other policies published on zenons.io, including:
Privacy Policy
Cookie Policy
Refund Policy
Website Terms of Use
If mandatory law provides stronger consumer protection than these Terms, mandatory law prevails.
21. Changes to These Terms
MB “Iššūkis tau” may update these Terms when products, services, business processes or legal requirements change.
The version applicable to a purchase is generally the version in force when the order is placed, unless applicable law requires otherwise.
The current version will be published on zenons.io together with the date of the latest update.
22. Contact
For questions about purchases, digital products or these Terms, contact:
MB “Iššūkis tau”
Company code: 306420380
Perkūnkiemio St. 19
LT-12120 Vilnius, Lithuania
Telephone: +370 679 85900
Email: hello@zenons.io
MB „Iššūkis tau“
Code: 306420380 Perkūnkiemio g. 19, LT12120 Vilnius
Contacts
+37067985900
hello@zenons.io