Privacy Policy

Last updated: 3 October 2026

This Privacy Policy explains how MB “Iššūkis tau” collects, uses, stores and protects personal data when you visit zenons.io, contact us, submit a form or purchase products or services through the website.

1. Data Controller

The controller of your personal data is:

MB “Iššūkis tau”
Company code: 306420380
Perkūnkiemio St. 19
LT-12120 Vilnius, Lithuania
Email: hello@zenons.io

2. Personal Data We May Collect

When you use zenons.io, we may process personal data that you provide directly, such as your name, email address, contact form message and other information you choose to provide.

If you make a purchase, we may also process information necessary to complete and administer your order, such as your contact details, billing information, order details, payment status and transaction information.

Technical information may also be collected when you use the website, including your IP address, browser and device information, pages visited and other technical data necessary for the secure and reliable operation of the website.

Information collected through cookies and similar technologies is described separately in our Cookie Policy.

3. Why We Process Your Personal Data

We process personal data to respond to enquiries and messages, provide requested information, process and fulfil orders, administer payments, provide digital products or services, maintain and secure the website, comply with legal and accounting obligations, resolve disputes and protect our legitimate interests.

Where optional analytics or marketing technologies are used, personal data is processed in accordance with applicable law and, where required, only after you have given your consent.

4. Legal Bases for Processing

Depending on the situation, personal data may be processed because it is necessary to perform a contract with you or take steps at your request before entering into a contract; because we must comply with a legal obligation; because we have a legitimate interest in operating, securing and improving the website and communicating with customers; or because you have provided your consent.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the consent was withdrawn.

5. Contact Forms and Communications

When you contact us through the website or by email, we use the information you provide to respond to your enquiry and manage further communication related to your request.

Please do not send sensitive personal information through the contact form unless it is genuinely necessary.

6. Purchases and Payments

When you purchase a product or service through zenons.io, the information necessary to process your order may be shared with payment, e-commerce and other service providers involved in completing the transaction.

Payment information may be processed directly by the payment service provider selected during checkout. Such providers process personal data in accordance with their own privacy policies and applicable data protection law.

7. Service Providers

We may use third-party service providers for website hosting, e-commerce functionality, payment processing, email communication, website security, analytics or other technical services necessary to operate zenons.io.

These providers may process personal data only to the extent necessary to provide their services and subject to applicable contractual and legal data protection requirements.

The website is hosted and operated using Hostinger services.

8. International Data Transfers

Some service providers may process personal data outside Lithuania or outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, appropriate safeguards required by applicable data protection law are used, such as an adequacy decision, Standard Contractual Clauses or another legally recognised transfer mechanism.

9. How Long We Keep Personal Data

Personal data is kept only for as long as necessary for the purpose for which it was collected.

Information relating to purchases, invoices and financial transactions may be retained for the period required by applicable accounting, tax and other legal obligations.

Contact messages and related correspondence are retained for as long as reasonably necessary to respond to the enquiry, manage the relationship or establish, exercise or defend legal claims.

When personal data is no longer required, it is deleted or anonymised where reasonably possible.

10. Cookies

zenons.io may use cookies and similar technologies necessary for website functionality and, where enabled, for analytics or other purposes.

Where consent is legally required for non-essential cookies, such cookies will only be used after consent has been obtained.

More information is available in our Cookie Policy.

11. Your Rights

Under the General Data Protection Regulation (GDPR), depending on the circumstances, you may have the right to obtain information about how your data is processed, access your personal data, correct inaccurate data, request deletion or restriction of processing, object to certain processing, receive your data in a portable format and withdraw consent where processing is based on consent.

To exercise your rights, contact us at hello@zenons.io.

We may need to verify your identity before fulfilling a request.

12. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with a competent data protection supervisory authority.

In Lithuania, the supervisory authority is:

State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija)
L. Sapiegos St. 17
LT-10312 Vilnius, Lithuania
Website: vdai.lrv.lt

You may also contact us first at hello@zenons.io so that we can review your concern.

13. Data Security

We take reasonable organisational and technical measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no method of transmitting or storing information online can guarantee absolute security.

14. Automated Decision-Making

We do not use personal data collected through zenons.io to make decisions based solely on automated processing that produce legal effects or similarly significant effects on individuals, unless clearly stated otherwise.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technologies or legal obligations change.

The latest version will always be published on zenons.io together with the date of the most recent update.

16. Contact

For questions about this Privacy Policy or the processing of your personal data, contact:

MB “Iššūkis tau”
Email: hello@zenons.io