en
en

Privacy Policy

Last updated: 13 August 2026

This Privacy Policy explains how personal data is collected, used, stored and shared when you visit zenons.io, contact us, submit a form, request information, purchase a service or digital product, or otherwise interact with the website.

Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

1. Data Controller

The controller of personal data processed through this website is:

MB „Iššūkis tau“
Company code: 306420380
Address: Perkūnkiemio 19, Vilnius, Lithuania
Email: hello@zenons.io
Website: https://zenons.io

For questions concerning the processing of your personal data or the exercise of your data protection rights, please contact us at the email address above.

2. Personal Data We May Collect

Depending on how you use the website, we may collect the following information:

  • your name and surname;

  • email address;

  • telephone number;

  • company or business name;

  • information you provide in contact, registration, enquiry or other forms;

  • information relating to an order, payment or invoice;

  • correspondence and communication history;

  • IP address;

  • browser, device and operating system information;

  • website visit, click and usage information;

  • information collected through cookies and similar technologies.

Please do not submit sensitive personal data through website forms, such as information concerning health, religious beliefs, political opinions or other special categories of personal data, unless such information is specifically required for the requested service.

3. Purposes and Legal Bases for Processing

We may process personal data for the purposes described below.

Enquiries and Contact Requests

We may use your information to:

  • respond to your questions;

  • contact you regarding your enquiry;

  • review an idea, request, task or proposed project;

  • arrange a consultation, meeting or service;

  • prepare and provide an offer.

The legal basis may be taking steps at your request before entering into a contract, performance of a contract, or our legitimate interest in responding to and administering enquiries.

Provision of Services and Digital Products

Personal data may be processed in order to:

  • provide a requested service;

  • deliver a digital product;

  • administer an order;

  • communicate with you regarding the service;

  • provide customer support;

  • resolve technical or service-related issues.

The legal basis is generally the performance of a contract or taking steps before entering into a contract.

Payments and Accounting

Personal data may be processed in order to:

  • receive and verify payments;

  • issue invoices;

  • maintain accounting records;

  • comply with tax, accounting and other legal obligations.

The legal basis is the performance of a contract and compliance with applicable legal obligations.

Newsletters and Offers

Where you have provided consent, your email address may be used to send:

  • news and updates;

  • information about new products or services;

  • educational content;

  • special offers;

  • information concerning the development of zenons.io.

You may withdraw your consent at any time by using the unsubscribe option included in the relevant communication or by contacting us at hello@zenons.io.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

Website Operation and Security

Technical information may be processed to:

  • ensure that the website functions correctly;

  • detect technical problems;

  • protect the website against fraud, abuse, cyber threats and unauthorised activity;

  • investigate security incidents;

  • improve website usability and reliability.

The legal basis is our legitimate interest in operating and protecting a secure and functional website.

Website Analytics

Where required, and subject to your consent, analytics technologies may be used to understand:

  • how many people visit the website;

  • which pages they visit;

  • how visitors interact with website features;

  • which sources bring visitors to the website;

  • how the website can be improved.

You can manage your analytics and marketing cookie preferences through the website's cookie settings.

4. Cookies and Similar Technologies

The website may use cookies and similar technologies. Cookies are small data files stored on a visitor's device.

Depending on the website configuration, cookies may include:

  • necessary cookies, required for website functionality and security;

  • functional cookies, used to remember user preferences;

  • analytics cookies, used to understand website traffic and usage;

  • marketing cookies, used to measure advertising effectiveness or provide more relevant content.

Non-essential cookies, including analytics or marketing cookies where consent is legally required, should only be activated after the visitor has made the relevant choice through the cookie banner or cookie settings.

You can change or withdraw your cookie preferences through the available cookie settings.

The exact cookies used may depend on the integrations and services currently enabled on the website.

5. Third-Party Services

To operate the website and provide services, we may use third-party service providers, which may include:

  • website hosting and website-building providers, including Hostinger;

  • contact and registration form services;

  • booking or scheduling systems;

  • email and newsletter providers;

  • payment service providers;

  • accounting systems or service providers;

  • website analytics services;

  • automation and customer-support tools;

  • video hosting platforms, including YouTube;

  • cloud and IT service providers;

  • professional advisers where necessary.

These providers may process personal data only to the extent required to provide their services and according to their own contractual and legal data-protection obligations.

Embedded third-party content, such as YouTube videos, may allow the relevant platform to receive technical or usage information when the content is loaded or used. Where legally required, such technologies should only be activated after the visitor has provided the appropriate consent.

6. International Data Transfers

Some service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, appropriate safeguards are used where required by applicable law. These may include:

  • an adequacy decision adopted by the European Commission;

  • Standard Contractual Clauses;

  • other legally recognised data-transfer safeguards.

7. How Long We Keep Personal Data

Personal data is retained only for as long as necessary for the purpose for which it was collected or for the period required by applicable law.

Indicative retention periods may include:

  • general enquiries – up to 2 years after the last communication;

  • customer and contract information – for the duration of the contractual relationship and, where legally required, afterwards;

  • accounting documents – for the period required by applicable accounting and tax legislation;

  • newsletter information – until consent is withdrawn or you unsubscribe;

  • technical and security logs – for as long as reasonably necessary for website security and incident investigation;

  • cookie information – according to the applicable cookie's retention period.

After the applicable retention period expires, personal data is deleted, anonymised or securely destroyed unless continued storage is required by law.

8. Who We May Share Personal Data With

Personal data may be disclosed, where necessary, to:

  • website hosting and technical maintenance providers;

  • form, booking and automation providers;

  • email and newsletter service providers;

  • payment providers;

  • accounting service providers;

  • IT and cloud service providers;

  • legal, IT or other professional advisers;

  • public authorities where disclosure is required by law.

We do not sell personal data to third parties.

9. Your Data Protection Rights

Subject to the conditions and limitations established by applicable law, you may have the right to:

  • obtain information about how your personal data is processed;

  • request access to your personal data;

  • request correction of inaccurate or incomplete data;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to processing based on legitimate interests;

  • receive your personal data in a structured, commonly used and machine-readable format where the right to data portability applies;

  • withdraw consent at any time where processing is based on consent;

  • lodge a complaint with a competent data protection supervisory authority.

To exercise any of these rights, contact:

hello@zenons.io

We may need to verify your identity before fulfilling a request.

10. Complaints

If you believe that your personal data has been processed unlawfully, you may contact us first at:

hello@zenons.io

You also have the right to lodge a complaint with the competent supervisory authority.

In Lithuania, the supervisory authority is the:

State Data Protection Inspectorate
(Valstybinė duomenų apsaugos inspekcija – VDAI)

You may also contact the data protection authority in your country of residence, place of work or place of the alleged infringement where applicable.

11. Automated Decision-Making

We do not currently use personal data collected through this website to make decisions that produce legal effects or similarly significant effects based solely on automated processing.

Artificial intelligence or automation tools may be used to assist with administrative, analytical, content or communication tasks. Where such tools are used, they do not automatically replace human decision-making in matters that would have a significant legal or comparable effect on you.

12. Data Security

Reasonable technical and organisational measures are used to protect personal data against:

  • unauthorised access;

  • loss;

  • destruction;

  • alteration;

  • disclosure;

  • misuse.

However, no method of transmitting or storing information online can guarantee absolute security.

13. Children's Privacy

This website is not specifically directed at children, and we do not intentionally collect personal data from children where parental or guardian consent would be required by applicable law.

If you believe that a child has provided personal information through the website inappropriately, please contact us at hello@zenons.io.

14. External Links

The website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. When visiting another website, you should review its own privacy policy and cookie information.

15. Changes to This Privacy Policy

This Privacy Policy may be updated when:

  • website functionality changes;

  • new services or integrations are introduced;

  • data-processing practices change;

  • legal or regulatory requirements change.

The current version and the date of the latest update will be published on this page.

16. Contact

For questions about this Privacy Policy, personal data processing or your data protection rights, contact:

MB „Iššūkis tau“
Email: hello@zenons.io
Website: https://zenons.io

Last updated: 13 August 2026